Khái niệm KPI bảo trì và các chỉ số đo lường hiệu suất bảo trì
Trong doanh nghiệp, để đánh giá mức độ làm việc hiệu quả của bất cứ bộ phận, phòng ban nào thì đều cần sử dụng đến KPI (Key Performance Indicator ). Tương tự như vậy, đối với bộ phận bảo trì, chúng ta cũng có chỉ số hiệu suất KPI bảo trì cùng với các chỉ số đo lường hiệu suất bảo trì thông dụng khác.
Vậy KPI bảo trì là gì ?
Làm sao để xác định KPI bảo trì trong thực tế ?
Hãy cùng Vietsoft tìm hiểu qua bài viết sau.
1. KPI bảo trì là gì?
Để trả lời câu hỏi trên, chúng ta cần xác định rõ mục tiêu của công tác bảo trì là gì ? Đó chính là phải đảm bảo một môi trường làm việc hiệu quả để có thể hoàn thành các mục tiêu kinh doanh mà tổ chức doanh nghiệp đặt ra.
Từ mục tiêu đó, có thể hiểu KPI bảo trì là một phép đo hiệu suất giúp nhà quản lý cũng như bộ phận bảo trì có thể tập trung hết nguồn lực phù hợp vào các mục tiêu bảo trì mà họ muốn đạt được. Đây là một giá trị có thể định lượng được và có thể đo lường kiểm soát bằng các công cụ như phần mềm quản lý bảo trì thiết bị CMMS, hoặc phần mềm quản lý tài sản EAM
Tuy mỗi doanh nghiệp thường hướng đến những mục tiêu bảo trì khác nhau, nhưng nhìn chung các mục tiêu này vẫn chỉ xoay quanh việc tăng thời gian hoạt động của thiết bị, giảm chi phí và và cải thiện hiệu suất bảo trì.
KPI bảo trì cung cấp một hướng cải tiến hoạt động và giúp chúng ta tập trung sự chú ý vào những gì quan trọng nhất bằng cách trả lời các hỏi:
• Chúng ta đang ở đâu?
• Chúng ta còn phải đi bao xa?
• Chúng ta cần làm gì để đạt được điều đó?
2. Sự khác biệt giữa KPI bảo trì và các chỉ số đo lường hiệu suất bảo trì là gì?
Hiện nay mặc dù thuật ngữ KPI bảo trì và chỉ số đo lường hiệu suất bảo trì (maintenance performance metrics) thường được sử dụng thay thế lẫn nhau nhưng về bản chất chúng không giống nhau.
Ở trên, chúng ta đã thấy rằng KPI bảo trì là các giá trị đo lường cho thấy mức độ hiệu quả của các công việc hướng tới mục tiêu bảo trì đặt ra. Trong khi đó các chỉ số bảo trì giúp theo dõi và đánh giá trạng thái của một quy trình bảo trì cụ thể.
Có thể hiểu đơn giản KPI bảo trì là chiến lược lâu dài trong công tác bảo trì, trong khi số liệu đo lường hiệu suất bảo trì là chiến thuật cho một quá trình bảo trì ngắn hạn. KPI có thể so sánh với một chiếc la bàn chỉ ra nơi chúng ta muốn đến, trong khi các chỉ số đo lường hiệu suất bảo trì định hướng nhiều hơn về từng bước nhỏ hơn mà chúng ta cần thực hiện để đến được nơi muốn đến.
VD: Ban lãnh đạo doanh nghiệp đặt ra KPI bảo trì là phải giảm 30% công việc bảo trì còn tồn đọng trong quý tiếp theo. Để đạt được KPI đó, bộ phận bảo trì nhận thấy rằng vấn đề chính cần giải quyết chính là số lượng công việc bảo trì phản ứng quá nhiều, khiến cho thời gian dành cho bảo trì định kỳ bị ít đi.
Từ đó, bộ phận bảo trì đã tiến hành phân tích sâu hơn, theo dõi các chỉ số bảo trì thực tế như: thời gian bảo trì ngoài giờ, tỷ lệ phần trăm yêu cầu bảo trì được hoàn thành đúng thời hạn, tỷ lệ giữa bảo trì theo kế hoạch và bảo trì tự phát… Họ nhận ra nguyên nhân gốc rễ của tình trạng mà họ gặp phải chính là do bộ phận bảo trì đang thiếu nhân lực, nên các yêu cầu bảo trì đã không được giải quyết nhanh chóng khi phát sinh.
3. Tổng kết
Tại nhiều doanh nghiệp hiện nay, đa phần ban lãnh đạo thường có xu hương chỉ quan tâm đến ngân sách chi tiêu cần thiết cho bộ phận bảo trì. Nếu chỉ phân tích chi phí bảo trì tiêu tốn sẽ không đánh giá chính xác về hiệu suất công việc của bộ phận bảo trì được. Thay vào đó, chúng ta cần hiểu và lựa chọn được những nhóm KPI bảo trì và các chỉ số đo lường hiệu suất bảo trì phù hợp . Từ đó xây dựng các chiến lược bảo trì sát với nhu cầu và tình hình thực tế của doanh nghiệp.
Trong bài viết tiếp theo, Vietsoft sẽ giới thiệu các nhóm KPI bảo trì và các chỉ số đo lường hiệu suất bảo trì đơn giản và phổ biến hiện nay.
If your condition does not improve, or there are signs of worsening, we will immediately follow the instructions What do you think about your request to compensate you Three days without changing the prescription Okay, fine.Du Heng liked to see Wu Shengnan getting angry and helpless, and now that there is no one around Wu Shengnan, he could do it too Let go and have a few words with Wu Shengnan.
Now you are beating up our doctor and preventing him from treating your wife.He looked at the film on the side and started to touch directly.
Du Heng then asked, Did you also drink the day before the situation became serious Wang Wenlong glanced at Du Heng in surprise, but still said truthfully, I drank, but only two glasses of beer, and then.
Didn t take another sip. Du Heng glanced at Han Yujian, then turned to Wang Wenlong and asked, Did our doctor tell you not to drink I told you, it s just two glasses of beer, and the wine tastes not as good as yours.
But the moment he looked up, he saw thick smoke billowing from the mountainside opposite him.But on the other hand, does Du Heng need their respect If they take it seriously, they will give some of their income to themselves Everyone holds his own bowl and everyone eats his own meal.
I heard that the dean s tyranny cost more than 500,000 yuan, and it was paid in full.But he didn t have anything to take advantage of. Just as he was about to take off his coat, Du Ping stopped him loudly, Don t take off your coat, come with me.
Du Heng looked at the woman in front of him dumbfounded.I just read the patient s examination report. The patient s white blood cell count is slightly lower than normal, and the patient s liver enzymes are mildly abnormal.
Li Jianwei, Zhao Xingde, and the dean of Provincial No.Are you too busy at work Or is it that she is particularly serious and responsible about her work Her job wouldn t work without her Du Heng didn t make any wild guesses, he just felt that this woman either had a brain problem or was not interested in Wu Shengnan s sister in law.
After checking that there was nothing wrong, Du Heng called the nurse and handed her only the first prescription.I know you have to go to Lao Xu later. I ll ask Xiao Sun to take your things to your car.
But this is not very useful, right After all, there are still a small number of pregnant women who have insecurities.She is still righteous and can withstand the fierce attack.
He was unlikely to lie to himself, which made him feel conflicted.They all had to be partially removed, and one of her eyes was also stabbed.
No wonder it can t be found in the abdominal cavity.I m going down. He yelled loudly, while quickly crawling and rolling to the other side.
He was just trying to be a hooligan, Then sell the house.Du Heng looked at the nervous Xu Pinglin and comforted him with a smile, Director Xu, don t worry too much.
Seeing a black car speeding up on the way here, Dong Yuezhang whispered with a dark face, Go down the mountain and go back.Unexpectedly, it has come true now. Although it doesn t jump when walking, it does flicker.
Du Heng hung up directly. After disconnecting the phone, he immediately sent a video request, and Dong Yuezhang over there also answered it in seconds.If you can t stay, then you must thoroughly understand the two prescriptions in Dr.
It s okay. It s much better. It s not so painful inside. As he spoke, Du Ping gently touched his ribs again.Du Heng said this, which frightened the patient and his wife.
But the current situation is that this woman has no money.But after undergoing chemotherapy, her health was completely in decline.
Otherwise, why would a patient with a radial head fracture enter such an operating room Seeing Li Chengzu hesitate and say nothing, Du Heng suddenly laughed, and the restraint in his heart disappeared.Western medicine surgery is a little better. If you go to the internal medicine department, you will first be asked what is wrong with you, and then they will do a bunch of tests for you to do.
It s okay if it doesn t rain, but if it continues raining, you won t be able to go to any pigeon market.The younger sister in law s words instantly broke the relationship between the sisters in law.
The young man looked at Han Yujian who was leisurely going out.He told Yu Haiting and Xiao Li not to leave. In fact, he himself did not dare to leave for a moment.
On the way to the decoction pharmacy, Du Heng came across the dried medicinal materials and was about to return.The first is that many doctors of traditional Chinese medicine do not add Xifeng medicinal materials to their prescriptions when prescribing them.
This research group of yours is too scattered. Everyone is working on their own, and you can only provide technical guidance, but you have not integrated this force at all.He paused for a moment, frowned and thought for a moment, then said, Ask them to send over , but don t reply to others.
I ll come find you, or go My office Just come to the TV station.These two steps are also It s not just for tumors. Why did I ask you to pay attention to metrorrhagia just now It s because of uterine erosion and adhesions.
Dean, what should we do now No matter what, you just need to explain clearly to the mother and father of the child.isn t it too perfunctory Du Heng crossed his legs again, and the old man said calmly, It doesn t take too much medicine, as long as it s effective.
The mother s heartbeat has resumed. The heart rate is 40 and there is almost no pulse.In other words, as long as these people are willing to change and learn and progress, just like gynecology and internal medicine, they still have a chance.
For my shift, you arrange it for Vice President Lu and ask her to help me do it.Are you kidding me How can I still work after this notice is posted Qiu Pingzhen didn t understand at all.
Professor Lan, is there nothing you can do I made an appointment with Shi Lao.As a result, there is a lack of case studies, and there are fewer papers in this area.
He knows that Du Heng is very powerful, and he is trying to improve Du Heng infinitely.If you have a good opportunity, you should seize it.
They didn t have to go back to the department, otherwise they would be beaten to death.The house is where you will live in the future, and it will be considered your dowry.
Then it started to sway again, The wind is so comfortable, this is what we call a day.Wu Zhong s credit. otherwise.
Teacher, where should I sit Did you see that the second and third rows at the front are where the award recipients sit.
Some of them do have three children as Mei Dong said.Lan Changhua was not surprised by this rejection, and he said it just to be polite.
Okay, let s talk about your story. What s wrong Xu Pinglin hesitated for a moment, but considering that it was discovered early and it wasn t a big deal, it became natural.Adding a new department should have been everyone s biggest concern, but now, it has become everyone s biggest concern.
And this time, Wu Shengnan was finally given the opportunity to stand up and chop into the hand of the still confused man.Fang Ru Wu Luo Insurance Gong Fenwu Sang Ben Cocoon Shoulder Jieyuan Pani drives the tax workers to slip away and rushes the tax officials to lead The sputum workers are promoted to tax overseas Cocoon What Next to the cocoon, the picker The cocoon The mysterious scum in the shed is painted in a hurry.
For the first time, Dr. Wei had an embarrassed look on his face.He didn t like studying or practicing martial arts.
Du Heng looked uncomfortable and couldn t help but said, What can t you say about us brothers We went to school together for five years and haven t seen each other before Wei Kaida gritted his teeth, That s what happened.And just before going to work, Feng Su s affairs could no longer be found on the hot spots.
If we really want to merge, I want to divide the entire department of obstetrics and gynecology into four parts, divided into gynecology, obstetrics, Breast Department, Reproductive Medicine Center.They are trying to enter the camp and conduct reconnaissance.
So there is no such thing Patients will give doctors a second chance.The aunt s face suddenly turned red, and she became shy and twitchy.
In the excitement, Du Heng turned around and walked out the door.Although my uncle s behavior was very embarrassing A student of traditional Chinese medicine has gained popularity.
This was the first time he had done something so big on his face in his adult life.Everything is going according to plan, the rest is going step by step.
Dean, I ll go ahead and report to you when I come up with some good ideas.Du Heng was extremely embarrassed, but Wu Shengnan next to him looked at it with bright eyes, Hubby, your posture is so handsome and domineering.
I m sorry, Director Zhou, there is something urgent at my hospital over there.The doctor at the window checked, lowered his head and flipped through the registration book in his hand.
Qiu Pingzhen smiled dryly and did not dare to answer Du Heng s words again.Zhou that he can take the Glauber s salt, and keep the other original prescriptions unchanged.
return. About half an hour later, when Du Heng and others were waiting impatiently, the office door was pushed open again.It is extremely dangerous and can cause fetal death or intrauterine hypoxia.
Now that Du Heng s words were in place, his mental arithmetic was finally on the ground.Zhang s student who came back in vain today, not Mr.
Do you think I m bad Ah Yuan s cultivation base was abolished, his tendons were broken and he was expelled.It is all thanks to Xu Yinluo that we have brought down the Western Regions and the Northeast.
Xu Qi an didn t try to kill the thousands of wizards below, because he knew that it was destined to be impossible.Now that Meng Jingzhe was chattering in his ears, he just wanted to shut Meng Jingzhe s mouth.
Duer Luohan s face was serious In front of Chaopin, any scheme is ridiculous and pathetic.Xu Qi an at this moment, even the martial artist s premonition of crisis was blinded, and in the next second, he would be like a moth to a flame, falling into the vortex of the desert.
Haoxue.Haoxue was running wildly by the water at this time, he was in a hurry to avoid the demon beast that had been transforming into a god.They are in the same space, but they do not belong to the same world.
It seemed that after she regained her memory, the only thing she could do was to get revenge on her former lover.His pupils narrowed slightly.Confucian saint s head was broken, and his body was covered with cracks.
This is a value that he needs to expend a lot of effort to obtain from ordinary people without plot characters.Before Meng Jingzhe could think clearly, one of the consciousness bodies asked Xiao Meng, you are a person in the world of cultivating immortals.
Meng Jingzhe was terrified, she only thought that she should be killed.The Hammer of Desperation is also one of the treasures in the treasury.
Compared with him, this young man is not very good.Soon, she came to a dilapidated courtyard at the end of the alley, and pushed open the rotten wooden door.
The downside is that maybe I ll be off the street if I change the subject of my next book, hahaha.Her goal is very clear, she intends to physically behead the female Taoist leader, the former Dafeng Guoshi.
I can t think of it.Meng Jingzhe said.Sixi laughed when she heard the words, and said For so many years, the first monk who has transformed into a god at such an age, is there a time when he can t figure it out Meng Jingzhe was silent.These methods are so important.After finishing the book, make a technical summary and try to write a better book next time.
He couldn t figure out why such a precious thing was in Meng Jingzhe s hands like it was mass produced, and it seemed that he could grab a lot of it at any time.As for Axi, he stood aside and watched their dispute leisurely, as if he was watching a scene.
With this collision, Meng Jingzhe s expression turned pale.Little idiot.The girl said with a smile.Hearing what she said, Meng Jingzhe didn t get angry at all, instead he just wanted to follow her and call himself an idiot.
Anything that enters a sinking lake will sink to the bottom.Meng Jingzhe continued.The fire in Long Yinjian s heart rose again.
Taking advantage of this gap, Jing and Sword Master charged forward again.Because she realized that in front of this legendary figure, she was no different from a reptile.
As a teacher, why have you ever practiced magic It has always been the most orthodox spiritual practice.Why Meng Jingzhe asked.Listen to me.After the giant panda said this, he stopped talking and continued to chew on its bamboo.
It s like a robbery.Just like what young men did to those human corpses.From The yin and yang value of 5 Although the voice didn t know what dementia was, but hearing what Meng Jingzhe said, he knew it was definitely not a good word.
However, the evil spirit became more and more convinced that his idea was reliable, and immediately tempted him Actually, after so many years of development, the power of this world is enough to send the two of them flying up.He only wanted to fly up and leave the test.A disciple Qi Qiran said.
This is the spiritual accumulation of the Gu God.The black clouds lingering in the sky quickly dissipated, and the Wu God retreated.I m afraid it will be difficult to worship the artifact.
In just a moment, countless raised particles appeared under the skin of Xu Qian s face, crawling quickly, and at the same time, his skin color turned deep purple, and his flesh festered.Axi never thought about this problem before At this time, when Meng Jingzhe asked her like this, she immediately sensed that something was wrong.
Barely Heart Gu Master Chunyan said in a low voice.Immediately afterwards, Jing and Jianzun put away all the other magic weapons on his body, even the jade hairpin on his head was put away by him.
He thought that the pregnant woman would have such thoughts, but he didn t expect that it was the one who sat there at the beginning.Knowing that his actions at this time were inappropriate, he quickly stood up.
Don t be too panicked. Du Heng s smile gave Feng Su confidence.It was like killing three birds with one stone. Wu Buwei said that he became happy.
Professor Zhang s flirtatious words were enough to be photographed, but Du Heng made a big deal out of the favor.One hundred thousand years ago, when the human race reached its peak in the Immortal Demon Continent, there were nine holy lands, each controlling the nine inherited heavenly books.
As soon as he heard Wu Shengnan say this, Du Heng knew that Wu Shengnan was about to agree, and his whole person changed.The scene was detailed and the art was blocked. The praise of wealth and poverty.
Look at her now, she is really skin and bones. Du Heng stopped talking and leaned back.Wu Shengnan s family looked at each other, and finally agreed Wu Shengnan s father said, We accepted the money, but it can t be called gift money.
No matter what time, health is always the first priority.Besides, Li Qin told me very much on the phone. It is clear that she will not agree to your request, no matter how much money you offer.
Don t think that your mother is a short sighted person who is greedy for gain.You can move in with your bags. Du Heng hummed. You are quite reliable in doing this. Ask the landlord, when I have time, I will go look at the house.
output. Doesn t she know that Wang Shuqiu has broken up with Du Heng Wang Shuqiu s father had a very ugly expression on his face, Du Heng is not dating Xiaoqiu.Don t worry, am I that kind of person Professor Zhang patted his chest and made a promise.
The people here are all elderly people. I came here today, firstly, for Lan Changhua s face, and secondly, to meet this young man who has lost Zhang Dewen s face.
The emphasis is on nourishing blood and the light on nourishing qi.Du Heng stretched out his hand and gently pressed on the child s belly, rubbing it gently clockwise, and then turned to ask the mother, How is your physical condition Has the provincial maternal and child examination been done I ve done it, I ve done it all, I don t have any physical problems at all.
Du Heng didn t speak, and just started to check the child again, and then kept adjusting the prescription in his mind.So, he first stuffed a toy or doll in, and then stuffed the firefighter s doll and the fire truck toy into the rescue.
Have them sign the informed consent form, and then sign the rejection form.Uncle, has Auntie always been like this Wang Shuqiu s father watched his child enter the inner room, and then looked back at his wife.
Professor Zhang was silent for a moment, then showed a smile, Well, Dr.His eyes immediately became scattered, and then slowly returned to focus, It s the same.
If you hear how loud they are, you must be hungry. The old lady rolled her eyes.Seeing Wu Shengnan secretly making faces at himself, Du Heng smiled softly, Don t even say he is a director.
This was another bad thing, and Du Heng couldn t help but his hands were shaking a little, and his mind immediately remembered what happened last time.After all, it is very unusual for Internet celebrities to fight in groups with security guards, let alone in a hospital.
Du Heng had already thought about what he would say after meeting Li Jianwei.The tongue is fat and has many tooth marks, and the pulse is slow and weak.
Wei, I don t know how many patients you have treated with this prescription.But as soon as he touched it, his arm was neither hot nor lukewarm, just a little warm.
In summary, they are the differences between the three meridians of lung, stomach and kidney.Why Director Zhang is called director, but he only has one soldier under his command.
Uncle, do you think the child looks like Xiao Fang when he was a child Du Heng took the initiative to raise a topic.left. When Qiu Pingzhen saw that Du Heng didn t say anything this time and left directly, he also breathed a sigh of relief.
Then Du Heng repeated the actions of the female doctor just now, and also tried to take it himself.The place where we ate this time was the same place where we invited Du Xueting and her classmates to have dinner last time.
Moreover, special effects have been added to vs , and the small dark red flames are constantly swinging.He agreed and turned around to do Jin Juan s work. At 10 20 in the morning, reporters from the city and provincial stations set up their cameras in Du Heng s office, and then directed the staff of the hospital office to constantly adjust the layout of Du Heng s office.
For such a person to be in this position, he probably climbed up after his ancestor s grave was hit by a cannonball.It feels like something is falling down. Gao Qin stopped asking.
But he himself is too aware of his own knowledge reserves.Zhang very much. After hearing Professor Zhang correct his words in front of everyone, Lan Changhua relaxed and smiled, Old Zhang , let Xiao Du go see the patients, but he is here to gain knowledge, so you can t push all the problems to him.
Wei. Wei Kaida turned around and pulled Du Heng towards the consulting room inside, Let s go inside and talk.Auntie, are you here Come in and talk to me. Du Heng just stood up when this sentence came from inside.
