Triển khai ERP gian nan nhưng tạo lợi thế dẫn đầu cho doanh nghiệp
Câu chuyện ERP hay chuyển đổi số của các doanh nghiệp dù được nhắc đến nhiều gần đây nhưng vẫn còn mới ở Việt Nam, do đó độ hoàn thiện của những phần mềm nội địa là chưa cao. Tuy vậy, không ít doanh nghiệp đã đi trước khá lâu và thành công với việc áp dụng hệ thống ERP chuẩn nước ngoài hoặc tự phát triển.
ERP là thuật ngữ viết tắt của “Enterprise Resource Planning” hay “Hệ thống hoạch định nguồn lực doanh nghiệp” trong tiếng Việt. Ban đầu, các hệ thống ERP chủ yếu phục vụ cho kế toán và quản lý sản xuất, với đối tượng sử dụng là doanh nghiệp sản xuất. Ngày nay, ERP được áp dụng bởi những công ty thuộc đa dạng ngành nghề, cung cấp giải pháp quản trị doanh nghiệp toàn diện từ kế toán, sản xuất, mua bán hàng, logistic cho đến xử lý và phân tích dữ liệu lớn (big data).
1. Các đóng góp vào hiệu quả kinh doanh của ERP
Theo khảo sát có 46% doanh nghiệp áp dụng ERP có lợi tức đầu tư (ROI) tăng trưởng ngay trong 1-2 năm đầu, 30% trong 2-3 năm và 24% trong 3-5 năm. Nguồn: Mint Jutras, VDSC tổng hợp.
2. Câu chuyện ERP tại Việt Nam
Theo một báo cáo của CTCK Rồng Việt (VDSC), ERP tại Việt Nam được cung cấp bởi các công ty trong nước có lợi thế giá rẻ, cùng với đó là chi phí tư vấn thấp do nhà phát triển thường kiêm luôn cả 2 nhiệm vụ. ERP và chuyển đổi số dù được nhắc đến nhiều gần đây nhưng vẫn còn mới ở Việt Nam, do đó độ hoàn thiện của các phần mềm ERP nội địa chưa cao và thường dành cho các doanh nghiệp nhỏ và vừa, ngân sách dành cho ERP hạn chế.
Trao đổi với CTCP Thế Giới Số (Digiworld, HOSE: DGW), vị đại diện cho biết DGW đã áp dụng ERP của Việt Nam từ 2002, vì ý thức được giá trị cốt lõi của nhà phân phối chính là logistic và quản lý tài chính (rất cần hỗ trợ của ERP). Tuy nhiên, Ban Lãnh đạo DGW nhận ra phần mềm nội địa sẽ không thể đáp ứng được mục tiêu nhảy vọt doanh số nên đã quyết định triển khai hệ thống ERP của SAP (Đức) từ năm 2009.
SAP, Oracle, Infor và Microsoft là 4 ông lớn chiếm gần một nửa tổng thị phần ERP toàn thế giới. VDSC cho biết ERP của 4 đơn vị này có bề dày lịch sử, đã áp dụng thành công nhiều nơi và có thể phục vụ cho nhiều ngành nghề đa dạng. Tuy nhiên, chi phí cho 1 dự án ERP của nhà cung cấp nước ngoài rất lớn (phí bản quyền, phí tư vấn, phí cho đơn vị triển khai). Như đối với Vàng bạc Đá quý Phú Nhuận (HOSE: PNJ), tổng vốn đầu tư cho dự án ERP của doanh nghiệp này lên đến 8.3 triệu USD, chưa tính những ảnh hưởng phát sinh trong quá trình chuyển đổi.Doanh nghiệp cũng có thể lựa chọn tự phát triển phần mềm quản trị cho riêng mình (in-house ERP), Thế Giới Di Động (HOSE: MWG) là một ví dụ thành công điển hình với ERP tự phát triển từ năm 2005. Dù có độ tương thích và tùy biến cao do là hàng “tự trồng”, việc phát triển in-house ERP rất phức tạp, cần nhiều thời gian và không phải lúc nào cũng hiệu quả.Theo VDSC, PNJ lâu nay vẫn dùng in-house ERP đến khi chuyển sang hệ thống của SAP từ tháng 4/2019 do nhận thấy hạn chế của hệ thống cũ khi bắt đầu mở rộng quy mô bán lẻ.
Tuy nhiên, quá trình chuyển giao giữa 2 hệ thống cũ và mới tại PNJ lại xảy ra sự cố lỗi số liệu. Theo một báo cáo của CTCK Bản Việt (VCSC), các lỗi số liệu này đã tác động đến quy trình sản xuất, việc tiếp nhận đơn hàng mới và phân bổ thành phẩm đến hệ thống cửa hàng, qua đó ảnh hưởng đến kết quả kinh doanh của PNJ.
Dù mọi việc đã dần trở lại quỹ đạo tại PNJ, sự cố kể trên cũng khiến công chúng bừng tỉnh nhận ra việc áp dụng một hệ thống ERP chuyên nghiệp (trường hợp này là SAP ERP) cho doanh nghiệp không hề dễ dàng như vẫn tưởng.
3. ERP – tại sao gian nan đến vậy?
“Khi mới sử dụng ERP, bộ phận kinh doanh và kế toán khóc lóc nhiều nhất”, vị đại diện DGW chia sẻ.
Vị này cho biết nếu doanh nghiệp chưa có hoặc xây dựng quy trình làm việc chưa đủ chặt chẽ trước đó thì sự khác biệt trong vận hành doanh nghiệp sau khi áp dụng ERP rất lớn, việc triển khai sẽ càng khó khăn, chuyện thất bại là dễ hiểu. Phía DGW đã áp dụng ERP từ rất sớm, nhưng ngay từ lúc đó, quy trình quản lý của Công ty so với quy trình từ ERP khác biệt không lớn. Do đó, DGW không cần bỏ quy trình cũ mà chỉ cần bổ sung và nâng cao thêm sự chuyên nghiệp có sẵn.
Khó khăn tiếp theo bắt nguồn từ người “đứng mũi chịu sào” dẫn dắt quá trình thay đổi. Nếu người chịu trách nhiệm dự án ERP không phải là người tham gia trực tiếp điều hành công việc tại doanh nghiệp mỗi ngày thì sẽ không đủ kinh nghiệm (trải nghiệm hết các vấn đề tại doanh nghiệp) để đưa ra yêu cầu xử lý, thiếu sự thấu đáo và sâu sát thực tế dẫn đến nhiều trở ngại trong quá trình chuyển đổi. Tại DGW, đích thân người vận hành công việc kinh doanh là Phó Tổng giám đốc Tài chính và Vận hành đứng ra triển khai dự án ERP.
Triển khai áp dụng ERP từ sớm cũng tạo lợi thế cho DGW, vì khi quy mô doanh nghiệp đã lớn thì việc này sẽ khó khăn hơn rất nhiều.
Một lý do đáng nói nữa lại đến từ văn hóa doanh nghiệp, quá trình triển khai ERP có thể gặp những khó khăn nhất định đến từ sự phản kháng của nhân viên công ty. Rất may mắn, đón nhận sự thay đổi và không ngừng hoàn thiện để biến thử thách thành cơ hội là một trong những giá trị của DGW, vị đại diện Công ty chia sẻ.
Với những doanh nghiệp đã áp dụng thành công ERP thì hệ thống này sẽ là bệ phóng. Và khi việc triển khai ERP không hề là chuyện đơn giản, người đi đầu cũng sẽ nắm lợi thế không nhỏ trước những đối thủ chậm chân.
the stranger children who knew nothing about it raised their hands to catch the snow, their eyes full of novelty, and they laughed happily.But he was horrified to find that the connection between the stone talisman and the Boundary Breaking Pearl was blocked.
It s so important. Don t shake it. It must be something important, otherwise he wouldn t hide it so deeply and forget it can t be opened for the time being.I think we can help each other. There was no response, just the sound of chains.
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He was full of heroism and let out the dragon s roar.Ha You have courage, but it s useless Tian Nanxing sneered.
When the power accumulated to the limit she could bear, the six water walls began to vibrate violently, like boiling water.A blue light like the deep sea floated in the palm of Li Jiuchuan s hand, whirling.
Jiang Yuebai tucked her hair behind her ears and looked at Tian Nanxing, who was dressed in dark green and elegant.At this time, the deduction is established. Come to the conclusion that the black and gray rabbits are lying and the white rabbit is telling the truth.
Jiang Yuebai made a decision in his heart and put all the spiritual stones in the bracelet.At this moment, Dong Qiao suddenly took action, and a strong wind shook open the Dingxian Pearl, activating the Tian Luo Di Nai Nail that had been ambushed for a long time.
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Tianyou fought a battle, but his strength was insufficient.
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Jiang Yuebai turned to the three rabbits, I remember seeing it in ancient books.Just give me a few chops to show your appreciation.
The soil and rocks on the edge were constantly breaking and floating into the stars, and were immediately turned into powder by the wind.Xie Jingshan, an unreliable man, actually knew how to help her persuade Zhuo Qingfeng to give up.
This matter is of great importance and should not be attempted lightly.She heard that he was also trapped in the upper secret realm this time and almost didn t come out.
The layout of the hall was unexpectedly simple, with only a row of Buddha statues each with its own merits.When the soundproof array was not turned on these days, she could always hear the extremely noisy noise in the backyard, which made her curious.
As long as you have perseverance, your chances of breaking through to spiritual transformation are slightly higher than those with a single spiritual root.I can t do anything now, and I m being guarded by Feiyan Pavilion.
Ding Lanzhi left, and Jiang Yuebai frowned. Every time you see me, you always look for opportunities for Xie Jingshan.It is a sea within a sea. Every two hundred years or so, there will be a low tide.
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It turns out it s a little sad ghost doing evil here.While Su Ye was thinking, he opened the Spiritual Whirlpool Ripple Technique given by Lin Huaizheng and started reading it.
Huahua, good job Guobao looked puzzled. Didn t he break something Did it actually work well So
Guobao s little eyes lit up. Should he work harder to demolish homes in the future If Su Ye knew that this little guy was thinking about this, he would probably faint immediately
In the next few days, Su Ye began to prepare for the Sixth Stage of the Body Refining Stage.
Su Ye said, But at least one thing is certain, the coffin is not easy to open.Scarcity. Therefore, cultivators in the wild world are very involved.
But as soon as he walked out of the yard, Su Ye saw a bearded man walking towards him.If it is not a treasure, there is no need to use such cumbersome techniques to hide it in the pottery figurines.
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Su Ye unless he encounters an adventure like the Reincarnation Monument.Of course, we still have to take a look. The Drowned Ghost said, I only remembered the rumors about the Rakshasa clan when I saw that the opponent s trump card turned out to be something like this.
The door was still locked, but the guard was nowhere to be seen.No, no need. Su Ye quickly declined Just I made five furnaces.
The effect is that the flame is gentle, and the heat can be adjusted as desired.This kind of windfall would be more reliable. In fact, Su Ye had also considered this rhetoric.
Su Ye even dared to boast to Haikou that his alchemy skills could definitely be considered to be at the level of a master in the world of Hell of the Undead.There is a problem with the spiritual sea. The Soul Condensing Pill The reason why it s useful is because the two complement each other and repair the damaged soul, but they can t change the repeated damage to the soul, so you can only keep taking the Finding Restful Nights with Full Spectrum CBD Gummies for Sleep
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Pounce
Hey, I always feel like something is missing Su Ye stood at the bow of the ship, scratching his head.I happened to be nearby recently and heard about the Gabion Collection.
This was why he tried his best to force the Ghost King Chi into the red soil.He s dead, right You know Wang Jinglong is in Montenegro Su Ye s pupils couldn t help but shrink.
How can you praise me sincerely Chen Huaian said with a smile Master Su, would you like to write a poem for this strange stone as the young prince said Chen Huaian said with a smile.Then he thought about it
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and then the hanged ghost s tongue was cut into two pieces with a sword.
The spy said that he was drinking alone at home and was in a good mood.Su Ye nodded while writing down Ling Daozi s words.
It works Su Ye shouted, Come again But at this moment
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In addition, His Majesty will also give it to you, but you also need to have a masterpiece that will shock the whole world.Huahu smiled, and then waved his hand. The surrounding night suddenly receded, and clarity soon returned, and bustling sounds could be heard around him.
That s
footprints The ground in the valley was covered with sand, and when Su Ye entered the valley, the corpses he stepped on were stained with blood, so he could catch up with Su Ye based on these traces.In the world of the Undead Prison, the power of Taiyin Sword Qi is terrifying enough.
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Even the curse words are different. There was not a single curse word in the whole process, but all the directors and judges present were included in it.
He once discovered the street singer Mozi and helped him appear on the Spring Festival Gala, making a lot of money.How can his regional branches compete Moreover, Wang Guofu had the final say.
He walked over quickly and shook hands with Zhang Sheng enthusiastically Heroes come out of young boys, and heroes come out of young boys.After the phone call
Zhao Zhiming s mother in law complained about Zhao Zhiming in front of Zhang Sheng.
When people gradually left, the wandering singer did not have any hope for such interviews.But I stepped on that stage and looked at the countless cheers and the pairs of adoring eyes below.
Xu Shengnan couldn t figure out what Zhang Sheng was going to do, so he had to explain to Zhang Sheng what this year s Golden Horse Awards was like
Zhang Sheng said Oh on the other end of the phone, as if he understood something.Lawyer s letters are still very intimidating in this day and age.
No
Zhang Sheng continued to shake his head. Lin Xia looked at Zhang Sheng s appearance.After watching for a while, Zhang Sheng looked at the security guard and then handed over his admission notice.
Zhang Sheng put away his smile, and a bit of regret flashed across his face.If you want to succeed, you must learn and accumulate at all costs.
Wu Na s hair was almost bald, and she didn t know whether to laugh or sigh for a moment.Xiao Zhang Haha, what a coincidence today, you are here too Hahaha, I can t let you go today.
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Zhang Sheng personally had nothing, but took on a loan of one million yuan and five or six companies whose debts were unclear.
Isn t this the so called entrepreneurial small pattern Zhang Sheng took over the script.Classmates Lin and Zhang Panpan, these oranges are gifts I specially prepared for you.
Tang Wu was the victim of this catastrophe. a year ago.Chen Mengting finally hung up the phone. So
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Xie Jingshan s sword eyebrows were furrowed and his expression was focused.prison. The blood rain ignored the formation, the magic weapon, and the protective aura, and fell directly on everyone.
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After a while, Bai Jiuyou walked out of the gray mist and showed a surprised expression when he saw her.Jiang Yuebai felt strange, but didn t know why. The strength of Tiannanxing is far superior to that of several of them.
I really admire you for what happened in the foreign country.Can your family let you go Yes, I definitely can Xie Jingshan nodded hurriedly.
Dan, no, I should call Uncle Jiang now. Tang Weimian was suddenly depressed.If you are in need of things from the ghost market, you can go and have a look, but be careful.
The sudden change shocked Lu Nanzhi who was standing aside.Yun Chang knew almost everything related to beasts.
At dusk, she saw a group of people driving dragons of different shapes galloping menacingly past their heads.The six people who were caught off guard fell in all directions as if they were hit hard.
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When Jiang Yuebai saw the building boats, he said there were thirty or forty of them.After that, those blood orchids grew around the Blood Pool Prison, and the defense around Blood Sea City became tighter.
He said that the destiny of the reincarnation of the Sword Immortal was too hard for him to bear, resulting in a bloody disaster in his life.It also has the effect of invisibility and concealing aura, which cannot be seen by monks below the level of gods.
Jiang Yuebai raised his eyebrows, which sounded pretty good.Click A huge cracking sound came from the icicles, and an ice spike as thick as a person broke.
The leader of the village agreed that they would live on the outermost edge of the village temporarily and were not allowed to enter the center of the village.