CMMS for the Packaging and Printing Industry

WHY DOES THE PACKAGING & PRINTING INDUSTRY ESPECIALLY NEED CMMS SOFTWARE?

The packaging–printing industry operates at a very high speed, with continuous 24/7 production lines and complex machinery (offset printing machines, flexo machines, laminating, gluing, roll cutting, etc.). Just one damaged rubber roller, a worn flexo doctor blade, or an offset printing machine malfunction can force the entire line to stop—causing losses of billions of VND every day. Previously, many packaging companies still managed maintenance using Excel, paperwork, Zalo, etc., leading to situations such as:

  • Not knowing exactly which machines stop most often
  • Being unable to control maintenance costs and replacement materials/spare parts
  • Reactive maintenance (fix only when broken) → higher costs and longer downtime
  • Overdue work, backlog, and an overloaded maintenance team

Therefore, adopting CMMS for the packaging and printing industry has become an inevitable trend to increase OEE, reduce costs, and enhance competitiveness.

 

CUSTOMER INTRODUCTION

APP is one of the large packaging enterprises in Vietnam, with multiple modern factories specializing in paper packaging, carton packaging, and flexo–offset printing serving the agricultural export sector.

Phần mềm CMMS cho ngành Bao bì và In ấn

IMPLEMENTATION MILESTONES

Implementation milestones:

06.03.2025

Contract signed and project kick-off.

25.06.2025

Software go-live after 3.5 months of implementation. The subsequent phase included adjustments and user support to operate effectively.

05.12.2025

Project wrap-up, recording actual results after 05 months of operation.

PROJECT SCALE

In terms of company scale, APP is a large packaging manufacturer with many specialized equipment types in packaging production and printing.

Number of software users:  

  • Leadership team: 05 users
  • Maintenance department: 30 users
  • Operations department: 50 users  
  • Scope of application: All packaging factories and the printing area

 

OUTSTANDING RESULTS AFTER ONLY 5 MONTHS OF OPERATION (07 → 11/2025)

1. Machine downtime reduced sharply by 83%

From July to November 2025, total downtime decreased from 1.151.000 hours to 193.000 hours – an 83% reduction.

Month

Downtime

So với tháng trước

July

1.151.000 hours

August

943.000 hours

Down 18%

September

398.000 hours

Down 57% (largest reduction)

October

571.000 hours

Slight increase due to a major incident

November

193.000 hours

Down 66% – record low

At the same time, the Offset printing machines—the area that previously accounted for >50% downtime of the factory’s downtime—were well controlled thanks to transparent data from EcoMaint.

2. Overdue maintenance work reduced by 94%

The number of overdue tasks decreased from 5.682 tasks (September) to 350 tasks (November)—a 94% reduction. This demonstrates that EcoMaint’s automatic reminders, quick assignment, and real-time progress tracking work extremely effectively.

3. Maintenance costs tightly controlled

  • After August (the cost peak due to many major incidents), maintenance costs decreased by up to 86% by October.  
  • All costs for materials, labor, and spare parts are tracked in detail by each machine, each area, and each Work Order.
  • Management only needs to open the dashboard to immediately see which areas are generating high downtime-related costs, enabling focused countermeasures.

4. Accurately identifying “black spots” causing downtime

Thanks to EcoMaint’s powerful drill-down feature, APP discovered:

  • Packaging Plant 1 accounts for more than 50% of total downtime across the entire system
  • The Offset Printing area accounts for 67% of downtime at Plant 1
  • The top 3 causes account for nearly 90% of downtime at the plant, enabling an improvement plan

From this data, APP developed a targeted maintenance improvement plan instead of distributing maintenance resources evenly everywhere as before.

5. Maintenance team productivity increased clearly

  • The number of completed tasks remained stably high (20.000 – 30.000 taks/month)
  • The maintenance team shifted from “firefighting” to planned work, focusing on higher-quality tasks.

SUMMARY OF THE VALUE BROUGHT TO THE APP BY THE ECOMAINT CMMS SOFTWARE

CMMS for the Packaging and Printing Industry

Metric

Before implementation

After 05 Months

Improvement

Downtime

1.151.000 hours

193.000 Hours

Down 83%

Overdue tasks

Thousands

350

Down 94%

Maintenance cost

High

Stable and low

Down 86%

Ability to identify hotspots

None

Detailed down to each machine

100% transparency

Data-driven maintenance decisions

Intuitive/subjective

100% data-based

Successful digital transformation

 

WHY CHOOSE ECOMAINT – A CMMS SOFTWARE FOR THE PACKAGING & PRINTING INDUSTRY?

  • Vietnamese interface, friendly and easy to use for operators
  • Fast implementation (go-live in 3–4 months)
  • Powerful drill-down reporting to pinpoint the exact machine/area causing the biggest losses
  • Mobile support (Android/iOS app) – technicians receive work orders directly on their phones
  • Successfully implemented for many large packaging companies in Vietnam Support team with 20+ years of experience in maintenance and industrial sectors

Let Vietsoft accompany your packaging–printing business in maintenance digital transformation, increasing productivity and significantly reducing operating costs—just as APP achieved in only 5 months.

Contact us today for a free consultation and a demo of the EcoMaint CMMS dedicated to the packaging and printing industry!

 

Vietsoft EcoMaint is a leading CMMS for the packaging and printing industry in Vietnam. The solution helps improve productivity, efficiency, and operational cost savings for manufacturing enterprises with an intuitive interface and many advanced features. It is a CMMS solution that supports preventive maintenance and predictive maintenance programs, increases asset availability, and helps packaging and printing manufacturers ensure compliance with industry regulations.  

Contact Vietsoft to maximize the value that CMMS asset maintenance management software for the packaging industry can deliver to your enterprise, with support from our experts.